Privacy & Data Policy
Last updated: 2025
Café Ciclista is committed to protecting your personal data and complying with the GDPR and Spanish data protection law.
1. Data We Collect
We only collect the minimum necessary information:
- Name
- Email address
- Phone number
- Booking details
- Bike size data (height, measurements)
- Contact messages from our forms
We do not collect payment data directly — payments are processed securely by third-party providers.
2. How We Use Your Data
We use your information to:
- Process bookings
- Reply to inquiries
- Prepare bike rentals (sizes, setup)
- Manage guided rides
- Improve website functionality
We do not use your data for newsletters or marketing unless you request it.
3. Legal Basis
Processing is based on:
- Performance of a contract (bike rental or guided ride)
- Customer consent (contact form)
- Legitimate interest (website security and analytics)
4. Third Parties
Your data may be shared with:
- Payment platforms (Stripe, Square, or similar)
- Booking systems (if used)
- Website hosting providers
All comply with GDPR.
5. Data Retention
We retain booking information for 5 years for tax and accounting purposes.
Contact form messages may be stored up to 12 months.
6. Cookies & Analytics
(Details in the Cookies Policy)
We may use:
- Google Analytics
- Meta Pixel (if enabled)
- Basic session cookies
7. Your Rights
You may request at any time:
- Access
- Correction
- Deletion
- Restriction
- Data export
Email: info@cafeciclista.com
8. Contact
For data-related requests:
Café Ciclista – Data Protection
info@cafeciclista.com